Service Facilitator

Madison, WI
Full Time
Wellness Solutions
Mid Level


Service Facilitator (CSS)
Location: Dane County
                 Hybrid Position
Schedule: Part-time or Full-time (37.5 hours/week)
Compensation: $21.00/hr

**About Us**
Community Living Alliance is a mission-driven nonprofit organization dedicated to supporting caregivers and improving community health. Community Living Alliance has a strong and highly supportive Wellness Solutions Team that works together to meet the needs of our clients, their families, and our staff. Employees get to provide services to those in need while also enjoying a wonderful work-life-harmony! 

Position Summary:
Be a part of a great team that helps people facilitate their recovery and achieve their highest level of stability and independence through service facilitation. This position requires work to be completed in client home, in our office, and the possibility of completing some work remotely once job-competency has been demonstrated.

What We Offer:

  • Work-Life Balance: M-F, No weekends!
  • Competitive Benefits Package: Health, Dental, Vision, Vacation, Sick time, retirement plan, life insurance, pet insurance,10 paid holidays, tuition assistance, eligibility for Public Student Loan Forgiveness Program (PSLF), flex spending account and AAA discount
  • Flexible scheduling: Field work balanced with hybrid/remote options
    • Remote work with travel (To and from clients/meetings as required)
  • Collaborative Team Environment: Work alongside dedicated professionals who value mentorship and teamwork
  • Supervision towards License: Supervision available for those actively accruing hours for LCSW, LPC, LMFT or other related professional certification.
  • Leadership & Growth Opportunities: Guide and support individuals in their career advancement
  • Bonus: $1,500
    • *Must remain in good standing
  • Mileage: Traveling to clients

Key Responsibilities:

  • Provide support for individuals working toward recovery using a supportive, strengths-based, and culturally humble approach to treatment.
  • Facilitate and coordinate services relevant to individuals' recovery plans and community support needs.
  • Utilize effective strategies to engage program participants, enhance motivation, and encourage meaningful, collaborative, and strength's-based goal-planning and progress.
  • Provide screening and assessments, service linkage, service facilitation and other allowable and appropriate services on the CCS service array in a manner that is trauma-informed, culturally relevant and non-stigmatizing.
  • Assist the program participant with identifying and establishing natural and professional supports in the community.
  • Maintain contact with program participants to a degree sufficient to support effective engagement as well as monitor and assist progress.

Minimum Education/Experience and Requirements:
Required

  • Must be 18 years old or older
  • Must be authorized to work in the United States
  • Valid driver's license, reliable transportation, and current auto insurance to travel throughout Dane County
  • Six (6) months experience working with individuals with mental health and/or substance use conditions, intellectual or physical disabilities, chronic health conditions or seniors, required.
  • Work around environmental hazards such as odors, second-hand smoke, animals, cleaning supplies, adverse living conditions, etc.
  • Satisfactory Results of a WI Caregiver Background Check
  • ** Six (6) months experience providing psychosocial rehabilitation services to individuals with mental health and/or substance abuse diagnosis, required. (Note: Six (6) months providing psychosocial rehabilitation services not required if you have degree)
Preferred
  • Bachelor/Master's Degree in Mental Health, Human Services (related field)**
  • Case management experience, community based mental health services and/or working with people with disabilities
  • Comprehensive Community Services (CCS) credential in Dane County WI

Why Community Living Alliance?
Community Living Alliance (CLA) is a nonprofit, community-based organization providing services for older adults and persons with disabilities and chronic illnesses. We offer great autonomy, as well as personal and professional harmony. Community Living Alliance has been rated among the top 20% of employers on indeed for our Indeed Work Wellbeing Score!

CLA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. CLA proudly celebrates diversity, equity, and inclusivity!

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